Frappe Technologies

India

Indian Lifters
Indian Lifters: A leading equipment rental company drives efficiency and sets organic growth with ERPNext

About

Indian Lifters

Indian Lifters is a trusted name in the material handling and equipment rental industry, with a specialisation in forklift rentals. The HO is in Chakan near Pune, one of the most industrialised regions in India. With a fleet of over 200 forklifts deployed across various client sites in India, Indian Lifters offers both short-term and long-term rental solutions tailored to operational needs.

Apps implemented

ERPNext

Industry

Others

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

  • Scaling up the business: Indian Lifters was unable to launch new service lines due to the absence of a proper system.
  • Lack of profitability visibility: There was no clear view of equipment-level profitability.
  • Long receivable cycle: Complex attendance tracking of forklift drivers caused invoicing delays and errors.
  • Inefficient processes: Disconnected operations and the lack of an integrated system led to repeatable, manual work.
  • Missed opportunities: Without a proper CRM, enquiries and leads were not tracked effectively.
  • Complex payroll: Payroll processing was tedious and time-consuming.

Benefits

The equipment rental business was mapped in standard ERPNext to ensure scalability. The implementation gave Indian Lifters an integrated and scalable digital backbone, helping overcome inefficiencies, improve financial visibility, and prepare for growth.


Key benefits include:


  • Business scalability: Core operations such as equipment usage, downtime, leads, inventory, invoicing, and payroll are now digitised and streamlined. This allows Indian Lifters to expand into new markets and service lines without extra administrative overhead.
  • Profitability tracking at equipment level: Equipment is treated as an accounting dimension. ERPNext reports show real-time machine-wise profitability, factoring rental revenue, maintenance costs, downtime, and utilisation.
  • Faster and more accurate invoicing: Mobile operator logs feed directly into billing, reducing receivable cycles, improving accuracy, and enabling site-wise and shift-wise transparency.
  • Process automation and standardisation: Manual tasks were replaced with automated workflows across inventory, HR, accounting, and operations, reducing errors and improving compliance.
  • Lead management and opportunity tracking: The CRM module enables structured tracking of enquiries, follow-ups, proposals, and conversions, helping capture and convert more leads.
  • HRMS integration: Attendance, payroll, and compliance are centralised. Payroll processing is now automated, accurate, and linked to operator performance and machine usage.

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Faster invoicing: Processing time reduced from 15–20 person-days per month to less than 2 days.
  • Profitability insights: Real-time machine-level profitability is now available through custom dashboards.
  • Integrated HR and payroll: Operator attendance and payroll are seamlessly linked, eliminating manual effort and errors.
  • Scalable system: New service lines and business expansion are supported by a flexible, standardised platform.
  • Better lead management: Lead tracking and conversion has improved with a structured CRM pipeline.
  • Process automation: Business processes are standardised and automated across project sites, improving consistency and control.
I get P&L by equipment now. I want to thank Indiba Business Solutions for a smooth implementation with efficient processes and for helping us with the insights needed. We are now ready to open new service lines as ERPNext makes us more efficient.
Mr Bhagwat

 · 

CEO

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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